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Popular FAQ

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Download the Full Client first. After extracting or installing it, run the launcher as administrator so it can check updates and patches.
Run the launcher as administrator, install DirectX 9.0c or newer, add the game folder to your antivirus exceptions, and make sure all required patches are applied.
Choose your VIP package, pay using one of the available methods, then submit the receipt from the VIP Seller page. Staff will review and activate it manually.
GoldenConquer is a private Conquer Online realm focused on clean gameplay, active events, fair competition, and community support.
Choose the item package, select the payment method, upload your receipt, and wait for staff confirmation. Delivery is handled after payment verification.
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